Contract award notice – utilities
Results of the procurement procedure
Legal Basis:
Directive 2014/25/EU
Section I: Contracting entity
I.1)Name and addressesOfficial name: ČEZ Prodej, a.s.
National registration number: 27232433
Postal address: Duhová 425/1
Town: Praha 4
NUTS code: CZ01 Praha
Postal code: 14053
Country: Czechia
Contact person: Mgr. Jiří Bulka
E-mail: jiri.bulka@cez.cz
Telephone: +420 211042537
Internet address(es):
Main address: www.cez.cz
Address of the buyer profile: https://nen.nipez.cz/profil/CPR
I.6)Main activityOther activity: Obchod s elektřinou, Elektřina, Obchod s plynem
Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Služby externího call centra
II.1.2)Main CPV code79512000 Call centre
II.1.3)Type of contractServices
II.1.6)Information about lotsThis contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT) (Agree to publish? yes)Value excluding VAT: 12 446 979.16 CZK
II.2)Description
II.2.1)Title:
Část 1 - Služby externího call centra pro oblast akvizice elektřiny a zemního plynu a cross sellu zemního plynu
Lot No: 1
II.2.2)Additional CPV code(s)79512000 Call centre
II.2.3)Place of performanceNUTS code: CZ Česko
II.2)Description
II.2.1)Title:
Část 2 - Služby externího call centra pro oblast obsluhy zákazníků
Lot No: 2
II.2.2)Additional CPV code(s)79512000 Call centre
II.2.3)Place of performanceNUTS code: CZ Česko
II.2)Description
II.2.1)Title:
Část 3 - Služby externího call centra pro oblast retence elektřiny a zemního plynu
Lot No: 3
II.2.2)Additional CPV code(s)79512000 Call centre
II.2.3)Place of performanceNUTS code: CZ Česko
Section IV: Procedure
IV.2)Administrative information
IV.2.1)Previous publication concerning this procedureNotice number in the OJ S: 2019/S 013-027497
Section V: Award of contract
Title:
Část 1 - Služby externího call centra pro oblast akvizice elektřiny a zemního plynu a cross sellu zemního plynu
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:01/01/2022
V.2.2)Information about tendersNumber of tenders received: 4
Number of tenders received by electronic means: 4
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Comdata Czech a.s.
National registration number: 26418037
Postal address: V olšinách 2300/75
Town: Praha 10
NUTS code: CZ01 Praha
Postal code: 100 00
Country: Czechia
E-mail: info@comdataczech.cz
Internet address: www.comdatagroup.cz
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT) (Agree to publish? yes)Total value of the contract/lot: 717 359.06 CZK
V.2.5)Information about subcontracting
Section V: Award of contract
Title:
Část 2 - Služby externího call centra pro oblast obsluhy zákazníků
A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:01/01/2022
V.2.2)Information about tendersNumber of tenders received: 1
Number of tenders received by electronic means: 1
The contract has been awarded to a group of economic operators: no
V.2.3)Name and address of the contractor
Official name: Comdata Czech a.s.
National registration number: 26418037
Postal address: V olšinách 2300/75
Town: Praha 10
NUTS code: CZ01 Praha
Postal code: 100 00
Country: Czechia
E-mail: info@comdataczech.cz
Internet address: www.comdatagroup.com
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT) (Agree to publish? yes)Total value of the contract/lot: 11 729 620.10 CZK
V.2.5)Information about subcontracting
Section VI: Complementary information
VI.5)Date of dispatch of this notice:21/04/2022
http://ted.europa.eu/udl?uri=TED:NOTICE:219752-2022:TEXT:EN:HTML&src=0&tabId=2