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France-Montreuil: Helpdesk and support services

France-Montreuil: Helpdesk and support services has been closed on 17 Dec 2021. It no longer accepts any bids. For further information, you can contact the dsi de Pôle emploi

Bellow, you can find more information about this project: 

General information
Donor:
dsi de Pôle emploi
Industry:
Business Services
Status:
Closed
Value:
20200000
Timeline
Published:
01 Dec 2022
Deadline:
17 Dec 2021
Contacts
Name:
Not available
Phone:
Not available
Email:
Not available
Description

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: dsi de Pôle emploi
Postal address: 70 rue de Lagny
Town: Montreuil
NUTS code: FR France
Postal code: 93100
Country: France
E-mail: Asiajuridique.00619@pole-emploi.fr
Internet address(es):
Main address: http://www.marches-publics.gouv.fr/
I.5)Main activity
Other activity: Emploi

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

prestations de maintien en conditions opérationnelles (Service Desk et Prestations opérationnelles) de l'environnement de travail informatique des utilisateurs Pôle Emploi

Reference number: SIAO2111
II.1.2)Main CPV code
72253000 Helpdesk and support services
II.1.3)Type of contract
Services
II.1.6)Information about lots
This contract is divided into lots: yes
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 20 200 000.00 EUR
II.2)Description
II.2.1)Title:

service Desk et Transformation digitale : Accueil Diagnostic, Assistance à l'utilisation de l'environnement de travail bureautique et réalisation de projets de transformations du Service Desk

Lot No: 1
II.2.2)Additional CPV code(s)
72253000 Helpdesk and support services
II.2.3)Place of performance
NUTS code: FR France
II.2)Description
II.2.1)Title:

prestations d'appui opérationnel aux équipes de la DSI Pôle emploi : Gestion de la téléphonie, gestion du Parc informatique et Appui de proximité

Lot No: 2
II.2.2)Additional CPV code(s)
72250000 System and support services
II.2.3)Place of performance
NUTS code: FR France

Section IV: Procedure

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 128-340022

Section V: Award of contract

Contract No: 2021-SIAO2111A
Lot No: 1
Title:

lot 1 : Service Desk et Transformation digitale

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
17/12/2021
V.2.3)Name and address of the contractor
Official name: computacenter
Postal address: 150 rue de la belle etoile
Town: Roissy-en-France
NUTS code: FR1 Ile-de-France
Postal code: 95700
Country: France
Internet address: https://www.computacenter.com/fr/fr/accueil
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 8 600 000.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted

Section V: Award of contract

Contract No: 2021SIAO2111B
Lot No: 2
Title:

lot 2 - pRESTATIONS D'Appui operationnel aux equipes de la dsi poleemploi

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
17/12/2021
V.2.3)Name and address of the contractor
Official name: experis France
Postal address: 13 rue Ernest Renan
Town: Nanterre Cedex
NUTS code: FR1 Ile-de-France
Postal code: 92723
Country: France
Internet address: https://experisfrance.fr/
The contractor is an SME: no
V.2.4)Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 11 600 000.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted

Section VI: Complementary information

VI.5)Date of dispatch of this notice:
07/01/2022

http://ted.europa.eu/udl?uri=TED:NOTICE:16168-2022:TEXT:EN:HTML&src=0&tabId=2
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