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Luxembourg-Luxembourg: Helpdesk and support services

Luxembourg-Luxembourg: Helpdesk and support services has been closed on 10 Nov 2021. It no longer accepts any bids. For further information, you can contact the Société Nationale des Chemins de Fer Luxembourgeois

Bellow, you can find more information about this project: 

General information
Donor:
Société Nationale des Chemins de Fer Luxembourgeois
Industry:
Business Services
Status:
Closed
Value:
Not available
Timeline
Published:
14 Sep 2021
Deadline:
10 Nov 2021
Contacts
Name:
Service Coordination Achats
Phone:
+352 49904725
Email:
Not available
Description
http://ted.europa.eu/udl?uri=TED:NOTICE:464694-2021:TEXT:EN:HTML&src=0&tabId=2

Contract notice – utilities

Services

Legal Basis:
Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses
Official name: Société Nationale des Chemins de Fer Luxembourgeois
Postal address: 9 place de la gare
Town: Luxembourg
NUTS code: LU Luxembourg
Postal code: L-1616
Country: Luxembourg
Contact person: Service Coordination Achats
E-mail: toni.matos@cfl.lu
Telephone: +352 49904725
Fax: +352 49904526
Internet address(es):
Main address: http://www.cfl.lu
I.6)Main activity
Urban railway, tramway, trolleybus or bus services

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

Mise en place d’un Service Desk IT 24/7 pour l’ensemble des utilisateurs de CFL Maison mère et ses filiales FRET. // Phase candidature

Reference number: 2101794 // ATC-0060122247
II.1.2)Main CPV code
72253000 Helpdesk and support services
II.1.3)Type of contract
Services
II.1.5)Estimated total value
II.1.6)Information about lots
This contract is divided into lots: no
II.2)Description
II.2.2)Additional CPV code(s)
72253000 Helpdesk and support services
II.2.3)Place of performance
NUTS code: LU Luxembourg
II.2.6)Estimated value
II.2.7)Duration of the contract, framework agreement or dynamic purchasing system
Start: 01/02/2022
End: 31/01/2025
This contract is subject to renewal: yes
Description of renewals:

Sera décrit dans le cahier des charges

Section IV: Procedure

IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participate
Date: 11/10/2021
Local time: 19:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:
French

Section VI: Complementary information

VI.5)Date of dispatch of this notice:
09/09/2021
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