Legal Basis:
Directive 2014/24/EU
Section I: Contracting authority
I.1)Name and addressesOfficial name: Public enterprise for public parking spaces PARKINZI of Municipality Center - Skopje
National registration number: 6204201
Town: Skopje
NUTS code: MK Северна Македонија / Severna Makedonija
Country: North Macedonia
Contact person: Ana Gaceva
E-mail: a.shumanska@poc.mk
Internet address(es):
Main address: www.poc.mk
I.3)CommunicationAccess to the procurement documents is restricted. Further information can be obtained at: https://e-nabavki.gov.mk
Additional information can be obtained from the abovementioned address
Tenders or requests to participate must be submitted to the abovementioned address
I.4)Type of the contracting authorityOther type: public enterprise
I.5)Main activityGeneral public services
Section II: Object
II.1)Scope of the procurement
II.1.1)Title:
Integrated system for customers care (call center, back-up system and SMS parking payment)
II.1.2)Main CPV code79512000 Call centre
II.1.3)Type of contractServices
II.1.4)Short description:
The object of the following procurement is procurement of services - Integrated system for customers care (call center, back-up system and SMS parking payment)
II.1.5)Estimated total valueValue excluding VAT: 267 313.00 EUR
II.1.6)Information about lotsThis contract is divided into lots: no
II.2)Description
II.2.3)Place of performanceNUTS code: MK Северна Македонија / Severna Makedonija
II.2.4)Description of the procurement:
The object of the following procurement is procurement of services - Integrated system for customers care (call center, back-up system and SMS parking payment)
II.2.5)Award criteriaCriteria below
Cost criterion - Name: Price / Weighting: 30
Cost criterion - Name: Software delivery time / Weighting: 30
Cost criterion - Name: Solution's quality / Weighting: 40
II.2.6)Estimated valueValue excluding VAT: 267 313.00 EUR
II.2.7)Duration of the contract, framework agreement or dynamic purchasing systemDuration in months: 13
This contract is subject to renewal: no
II.2.10)Information about variantsVariants will be accepted: no
II.2.11)Information about optionsOptions: no
II.2.13)Information about European Union fundsThe procurement is related to a project and/or programme financed by European Union funds: no
II.2.14)Additional information
Section IV: Procedure
IV.1)Description
IV.1.1)Type of procedureOpen procedure
IV.1.3)Information about a framework agreement or a dynamic purchasing system
IV.1.8)Information about the Government Procurement Agreement (GPA)The procurement is covered by the Government Procurement Agreement: no
IV.2)Administrative information
IV.2.2)Time limit for receipt of tenders or requests to participateDate: 17/03/2022
Local time: 10:00
IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates
IV.2.4)Languages in which tenders or requests to participate may be submitted:Macedonian
IV.2.7)Conditions for opening of tendersDate: 17/03/2022
Local time: 10:00
Section VI: Complementary information
VI.1)Information about recurrenceThis is a recurrent procurement: yes
VI.2)Information about electronic workflowsElectronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
VI.3)Additional information:
VI.4)Procedures for review
VI.4.1)Review bodyOfficial name: Drzavna komisija za zalbi po javnite nabavki
Town: Skopje
Country: North Macedonia
VI.5)Date of dispatch of this notice:09/02/2022
http://ted.europa.eu/udl?uri=TED:NOTICE:80815-2022:DATA:EN:HTML&src=0&tabId=2