Opal Claims System Replacement/Upgrade Project

RFT ID P21-3295

RFT Type Open Tenders

Published 11-Feb-2022

Closes 10-Mar-2022 10:00am

Category (based on UNSPSC)
81160000 - Information Technology Service Delivery

Agency Mining, Exploration & Geoscience (Regional NSW)

Contact Person

Mick Kelly
Phone: 02 40636420
mick.kelly@planning.nsw.gov.au

Tender Details

"Development and implementation of a custom ServiceNow application on an existing instance of the platform to support the management and processing of opals claims (as documented in the Business Requirements), including:

•Defining appropriate customer relationship management structures for capturing and maintaining opal claim information.

•Development of a portal or similar for direct entry of data by Mining Exploration and Geoscience (MEG) customers,

•Workflow processing tools, with options for approval and re-assignment, and

•Migration of data held in the existing Opal Claims System, with mapping to relevant areas and fields within the new application or storage if the data is unlikely to be utilised by the business in the future."

Location

NSW Regions: Hunter

RFT Type

Open Tenders - An invitation to tender by public advertisement with no restriction placed on who may tender. Tenderers will normally be required to demonstrate in their tender that they have the necessary skills, resources, experience, financial capacity, and in some cases licences, accreditations, etc., to fulfil the tender requirements.

Address for Lodgement

www.tenders.nsw.gov.au

Conditions for Participation

Advanced pre-qualification status in the ICT Services Scheme. (Category M)

Multi Agency Access

Participation Instructions

? Download a softcopy - free

? Lodge a response

Amendments

? View and Download Amendments

21-Feb-2022 9:44am

Addendum 1 - Change of briefing session date. Attachment 1 - Relationship diagrams.