The United Nations Office at Nairobi (UNON) invites suitably qualified firms to submit Expression of Interest (EOI) to participate in the upcoming competitive bidding exercise for provision of international diplomatic pouch services to the United Nations office at Nairobi (UNON) and participating UN Agencies. UNON is currently coordinating International Courier services for various UN Agencies based in Nairobi facilitating direct courier service to UN offices in New York, Geneva, Vienna, Rome, Athens, Cairo, Beirut, Addis Ababa, Bangkok, Montreal, Manama, Paris and various UNEP and UNHABITAT Regional Offices and UNDP Field Offices in Africa. The forecasted annual volume in business amounts to an average of 145 outgoing pouch bags per month, destined for 63 destinations. The forecasted annual volume of incoming pouch bags amounts to 4500kgs. The contractor should possess the necessary facilities, corporate governance policies, qualified management team and staff should be ready and able to perform the desired services under the terms and conditions as set forth hereunder. The expertise of the firm shall include but not limited to the following key areas: 1. Provide Diplomatic Pouch Services to non-embargoed countries only on a daily basis using economical, reliable and efficient routes and shall at all times follow the instructions given by UNON. 2. Clear all incoming diplomatic pouches from the Jomo Kenyatta International Airport and deliver them to UNON along with a copy of Airway bill for each consignment. 3. Collect and dispatch all outgoing Diplomatic pouches from UNON to the respective destination on the same day they are picked up. 4. Deliver the pouch bags intact and sealed to the respective airlines. 5. Maintain strict confidentiality on the contents in the Diplomatic Pouches. 6. Provide online tracking and delivery details through internet for each consignment., etc The contract is anticipated to be awarded for an initial period of three (3) years with the option to extend for additional two years.