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Réunion-Saint-Denis: Call centre

Réunion-Saint-Denis: Call centre has been closed on 01 May 2022. It no longer accepts any bids. For further information, you can contact the Société Immobilière du Département de la Réunion Société Anonyme d’Economie Mixte (SEM) créée en application de l’article 2 de la loi du 30 avril 1946 au capital de 125 000 000 euros - RCS St Denis n°74 b 118 - SIRET :310 863 592 00013

Bellow, you can find more information about this project: 

General information
Donor:
Société Immobilière du Département de la Réunion Société Anonyme d’Economie Mixte (SEM) créée en application de l’article 2 de la loi du 30 avril 1946 au capital de 125 000 000 euros - RCS St Denis n°74 b 118 - SIRET :310 863 592 00013
Industry:
Consumer Goods & Services
Status:
Closed
Value:
2000000
Timeline
Published:
01 Oct 2022
Deadline:
01 May 2022
Contacts
Name:
Not available
Phone:
+02 62424747
+02 62902100
+02 62947474
Email:
Not available
Description

Contract award notice

Results of the procurement procedure

Services

Legal Basis:
Directive 2014/24/EU

Section I: Contracting authority

I.1)Name and addresses
Official name: Société Immobilière du Département de la Réunion Société Anonyme d’Economie Mixte (SEM) créée en application de l’article 2 de la loi du 30 avril 1946 au capital de 125 000 000 euros - RCS St Denis n°74 b 118 - SIRET :310 863 592 00013
Postal address: 12, rue Félix Guyon CS 71 090
Town: SAINT DENIS cedex
NUTS code: FRY40 La Réunion
Postal code: 97404
Country: Réunion
E-mail: marches@sidr.fr
Telephone: +02 62947474
Fax: +02 62947475
Internet address(es):
Main address: http://www.sidr.fr
Address of the buyer profile: https://sidr.achatpublic.com
I.1)Name and addresses
Official name: Société d’Economie Mixte d’Aménagement, de Développement, et d’Equipement de La Réunion inscrit au Registre du Commerce et des Sociétés de Saint-Pierre de la Réunion sous le numéro SIRET 332 824 242 00215
Postal address: 52 route des Sables
Town: L'ETANG-SALE
NUTS code: FRY40 La Réunion
Postal code: 97427
Country: Réunion
E-mail: marches@sidr.fr
Telephone: +02 62424747
Fax: +02 62433069
Internet address(es):
Main address: http://www.semader.fr
I.1)Name and addresses
Official name: Société Dionysienne d’Aménagement et de Construction inscrit au Registre du Commerce et des Sociétés de Saint-Denis de la Réunion sous le numéro SIRET 378 918 510 00033
Postal address: 121 boulevard Jean Jaurès CS 81091
Town: SAINT DENIS cedex
NUTS code: FRY40 La Réunion
Postal code: 97404
Country: Réunion
E-mail: marches@sidr.fr
Telephone: +02 62902100
Fax: +02 62902102
Internet address(es):
Main address: http://www.sodiac.fr/
I.1)Name and addresses
Official name: CDC HABITAT OUTRE MER, Groupement d’intérêt Economique, immatriculé au Registre du Commerce et des Sociétés de Paris sous le numéro SIREN 884 062 662
Postal address: 12, rue Félix Guyon CS 71 090
Town: SAINT DENIS cedex
NUTS code: FRY40 La Réunion
Postal code: 97404
Country: Réunion
E-mail: marches@sidr.fr
Telephone: +02 62947474
Fax: +02 62947475
Internet address(es):
Main address: http://www.sidr.fr
I.5)Main activity
Housing and community amenities

Section II: Object

II.1)Scope of the procurement
II.1.1)Title:

RELANCE - ACCORD-CADRE DE PRESTATION DE SERVICE DE CENTRE DE RELATIONS CLIENTS – ASTREINTE HORAIRE DE FERMETURES

Reference number: 2021-041
II.1.2)Main CPV code
79512000 Call centre
II.1.3)Type of contract
Services
II.1.6)Information about lots
This contract is divided into lots: no
II.1.7)Total value of the procurement (excluding VAT)
Value excluding VAT: 2 000 000.00 EUR
II.2)Description
II.2.3)Place of performance
NUTS code: FRY40 La Réunion

Section IV: Procedure

IV.2)Administrative information
IV.2.1)Previous publication concerning this procedure
Notice number in the OJ S: 2021/S 164-431123

Section V: Award of contract

Title:

RELANCE - ACCORD-CADRE DE PRESTATION DE SERVICE DE CENTRE DE RELATIONS CLIENTS – ASTREINTE HORAIRE DE FERMETURES

A contract/lot is awarded: yes
V.2)Award of contract
V.2.1)Date of conclusion of the contract:
05/01/2022
V.2.3)Name and address of the contractor
Official name: Groupe Austral Assistance
Postal address: 16 rue Albert Lougon
Town: Sainte-Clotilde
NUTS code: FRY40 La Réunion
Postal code: 97490
Country: France
The contractor is an SME: yes
V.2.4)Information on value of the contract/lot (excluding VAT)
Initial estimated total value of the contract/lot: 2 000 000.00 EUR
Total value of the contract/lot: 2 000 000.00 EUR
V.2.5)Information about subcontracting
The contract is likely to be subcontracted

Section VI: Complementary information

VI.5)Date of dispatch of this notice:
05/01/2022

http://ted.europa.eu/udl?uri=TED:NOTICE:12198-2022:TEXT:EN:HTML&src=0&tabId=2
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