Trade Agreement: CETA/WTO-AGP/CPTPP/CFTA/FTAs with Peru/Colombia/Panama/Korea/UK
Tendering Procedures: Suppliers on permanent list or able to meet qualification requirements
Competitive Procurement Strategy: Best Overall  Proposal
Comprehensive Land Claim Agreement: No
Nature of Requirements: 

Notice of Proposed Procurement (NPP) for Task Based Informatics Professional Services (TBIPS) - W6369-21P5NM/A

Only TBIPS SA Holders holding a TBIPS SA for Tier 2 at the time of bid closing, in all required resource categories in this solicitation and in the National Capital Region under the EN578-170432 series of SAs are eligible to compete.  The TBIPS SA EN578-170432 is incorporated by reference and forms part of this bid solicitation, as though expressly set out in it, subject to any express terms and conditions contained in this bid solicitation. 

Should you require more information on how to become a qualified TBIPS Supply Arrangement Holder, please contact the Manager of the Informatics Method of Supply (IMOS) at: rcnmdai.-ncrimos@tpsgc-pwgsc.gc.ca

Requirement

This bid solicitation is being issued to satisfy the requirement of the Department of National Defence (the "Client") for Task-Based Informatics Professional Services (TBIPS) under the TBIPS Supply Arrangement (SA) method of supply. This requirement is for the provision of Informatics professional services to provide Help Desk Support Services for the National Capital Region (NCR) Service Desk and the Information Technology Site Services (ITSS) in the NCR.  

The Resource Categories described below are required on an as and when requested basis:

  
RESOURCE CATEGORY:  B.10 Help Desk Specialists (ITSS) 
LEVEL OF EXPERTISE:  LEVEL 2 
ESTIMATED NUMBER OF RESOURCES REQUIRED: 35

RESOURCE CATEGORY: B.10 Help Desk Specialists(NCR Service Desk) 
LEVEL OF EXPERTISE: LEVEL 2 
ESTIMATED NUMBER OF RESOURCES REQUIRED: 10

It is intended to result in the award of one (1) contract, for three (3) years plus two (2) one-year irrevocable options allowing Canada to extend the term of the contract.  

Current Incumbent

Vendor name:  Randstad Interim Inc.
Initial Contract Period:  2018/06/28 to 2019/03/31
Contract Value (including applicable taxes): $936,996.00

Vendor name:  IBISKA Telecom Inc.
Initial Contract Period:  2018/06/28 to 2019/03/31
Contract Value (including applicable taxes): $936,996.00

Vendor name:  ADRM Technology Consulting Group Corp. and Randstad Interim Inc.
Initial Contract Period:  2018/06/28 to 2019/03/31
Contract Value (including applicable taxes): $936,996.00

Canada Post Corporation’s (CPC) Connect service 

This bid solicitation allows bidders to use the CPC Connect service provided by Canada Post Corporation to transmit their bid electronically.  To submit a bid using CPC Connect service, the Bidder must either i) send directly its bid only to the specified PWGSC Bid Receiving Unit, using its own licensing agreement for CPC Connect provided by Canada Post Corporation; or ii) if the Bidder does not have its own licensing agreement for CPC Connect, they will have to request to open an CPC Connect conversation by emailing PWGSC Bid Receiving Unit at tpsgc.pareceptiondessoumissions-apbidreceiving.pwgsc@tpsgc-pwgsc.gc.ca.

This should be sent as early as possible, and in any case, at least six business days prior to the solicitation closing date and time (in order to ensure a response).  Requests to open an CPC Connect conversation received after that time may not be answered.

For additional information on the submission of bids using CPC Connect, please refer to the RFP.

Security Requirement

There are security requirements associated with this requirement.  For additional information, consult Part 6 - Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. 

For more information on personnel and organization security screening or security clauses, Bidders should refer to the Contract Security Program of Public Works and Government Services Canada (http://www.tpsgc-pwgsc.gc.ca/esc-src/introduction-eng.html) website.


Enquiries

All questions in relation to this solicitation must be sent via email to Anna MacIntosh at anna.macintosh@tpsgc-pwgsc.gc.ca.

Note to Bidders: This solicitation document is available in .PDF format only.
Delivery Date: Above-mentioned

The Crown retains the right to negotiate with suppliers on any procurement.

Documents may be submitted in either official language of Canada.