Consultant for market research for Travel, Transportation and Event organization companies in Serbia has been closed on 05 Apr 2019. It no longer accepts any bids. For further information, you can contact the United Nations Development Programme
Bellow, you can find more information about this project:
Location: Serbia
United Nations Development Programme
Consulting
Closed
20 Mar 2019
05 Apr 2019
Not available
Purpose
Provision of the research document on companies that provide services of Ticketing, Transportation and Event management (in the further text: Companies) market in Serbia, and provision of inputs for future tender for Travel, Transportation and Conference/Event Organization Services for the UNCT Serbia.
Objective
The objective of this Terms of Reference (ToR) is to thoroughly conduct research on the market conditions of companies that provide services of Ticketing, Transportation and Event organization in Serbia. The research is needed to coordinate and put in line the existing market conditions and qualification requirements set by the Travel and Conference Organization Services for the UNCT Serbia tender.
Background
The United Nations Development Programme Country Office (UNDP) in Serbia, on behalf of all United Nations Agencies in Serbia (UNICEF, UNHCR, UNOB, WHO, UNOPS, IOM, UN FAO, UN ORC, UNFPA, UN OHCHR, UN WOMEN, UNIDO, UN ILO, UN DSS and UNODC) will be undertaking a solicitation of bid proposals from travel agents and qualified companies who are interested to provide various services related to travel and conference organizing activities, regularly required by the UN agencies in Serbia.
To achieve cost efficiency from economies of scale while ensuring outstanding quality of service, one recommendation agreed among the UN Agencies was to consolidate all the travel and conference organizing requirements and enter into one common contract with one company to serve all its respective needs and service requirements.
Description of Responsibilities
Scope of work
The UNDP will engage the consultant to conduct market research and provide market research report related to the operating of the companies in Serbia, in the field of provision of tickets, transportation and conference organization services. It should be determined what is the capacity (both organizational and financial) of the companies and whether the Travel and conference organization tender requirements are set to be in line with the existing travel market conditions. The market research should also analyze in more details how the market operates and how companies make their revenue. The identified companies are to be directly invited to participate at the future tenders for Travel and Conference Organization Services for the UNCT Serbia.
Within the framework of this ToR, the Consultant is expected to perform the following tasks:
Provision of Market research report in which the following aspects would be presented and analyzed:
- Assistance to UNDP in preparation of new ToR document for the Travel, Transportation and Conference Organization Services for the UNCT Serbia tender (if needed);
- Assistance to UNCT Evaluation committee in evaluation of the received bids for the Travel, Transportation and Conference Organization Services for the UNCT Serbia tender (if needed).
Corporate Requirements (as per the existing UNCT travel and conference tender):
The companies shall have in its current office all necessary equipment and facilities and shall employ enough experienced and professionally trained travel experts and staff to handle minimum requirements of the UN Agency System.
The successful company that will be contracted to serve the needs of the UN Country Team shall have the following minimum qualifications:
1. Accredited BSP/ IATA (Billing Settlement Payment/ International Air Transportation Association) Travel Agent duly licensed with the Government.
2. Maintains a good track record in serving international organizations, embassies and multinational corporations.
3. Employs competent and experienced travel consultants, especially in ticketing and fare computations, as evidenced by their track record in their Curriculum Vitae.
4. Financially capable of rendering services to UN Agencies in Serbia.
5. Maintains facilities of GDS (Global Distr. System, i.e. Amadeus, Galileo, World Span), in-plant domestic and international ticketing, basic office equipment and telecommunications equipment, capacity to issue electronic tickets.
6. Capable of deploying motorized messenger(s)/documentation clerk(s).
7. Willing and able to guarantee the delivery of products and services in accordance with the performance standards required by this TOR.
8. Currently maintains a global network/ affiliates in major UN destinations,
9. Minimum 7 years of relevant experience.
10. Must employ at least 10 employees.
Responsibility for expenses and their reimbursement
This is a lump sum assignment. The Consultant will be responsible for all personal administrative and travel expenses associated with undertaking this assignment including office accommodation, printing, stationary, telephone and electronic communications, report copies as well as other costs incurred in this assignment.
Deliverables and timelines
The principal responsibility for managing the Consultant will lie UNDP Travel and Logistics Associate The timeframe and duration of activities are estimated as follows:
Deliverables and timelines
All outputs must be quality reviewed and approved by UNDP Travel and Logistics Associate. All deliverables will be submitted in English language.
COMPETENCIES
Technical work
Partnerships
QUALIFICATIONS
Education
Experience
Languages
Application Procedure
Qualified and interested candidates are asked to submit their applications via UNDP Web site: UNDP in Serbia under section “Jobs” no later than 5 April 2019.
Application should include:
The above listed documents may be uploaded under consultancy ref. 1923 at following the link:
http://www.rs.undp.org/content/serbia/en/home/jobs.html
For more information on the application procedure please refer to the enclosed Procurement Notice.
Additional Information
Engagement of Government Officials and Employees
- A “No-objection” letter in respect of the individual is received from the Government employing him/her, and;
- The individual must provide an official documentation from his/her employer formally certifying his or her status as being on “official leave without pay” for the duration of the IC.
- The above requirements are also applicable to Government-owned and controlled enterprises and well as other semi/partially or fully owned Government entities, whether the Government ownership is of majority or minority status.
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