The Office of the United Nations High Commissioner for Refugees (UNHCR), in Seoul, Republic of Korea (ROK), invites qualified service providers to make a firm offer for the establishment of Frame Agreement(s) for the provision of donor recruitment services and donor retention services of UNHCR Korea’s outsourced Face-to-Face fundraising program starting as of 1 Jan 2022 in the Republic of Korea.

The Frame Agreement will be signed with one or more successful bidders for a period of three (3) years:
• Phase 1: 1 Jan 2022 to 31 Dec 2022 (1 year)
• Phase 2: 1 Jan 2023 to 31 Dec 2023 (1 year)
• Phase 3: 1 Jan 2024 to 31 Dec 2024 (1 year)

The successful bidder(s) will be requested to maintain their quoted price model for the duration of the Frame Agreement.

IMPORTANT:
Terms of Reference (TORs) are detailed in Annex A of this document.

The estimated annual requirement of UNHCR is detailed in Terms of Reference (TORs) – Annex A of this document.

Please note that figures have been stated in order to enable bidders to have an indication of the projected requirements. Quantities may vary and will depend on the actual requirements and funds available regulated by issuance of individual Purchase Orders against the Frame Agreement.

Sub-Contracting: Please take careful note of article 5 of the attached General Terms and Conditions (Annex D).

It is strongly recommended that this Request for Proposal and its annexes be read thoroughly. Failure to observe the procedures laid out therein may result in disqualification from the evaluation process.