Greece-Thessaloniki: ICT Support Services III

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Information Technology Greece-Thessaloniki: ICT Support Services III

Greece-Thessaloniki: ICT Support Services III

Greece-Thessaloniki: ICT Support Services III has been closed on 20 May 2022. It no longer accepts any bids. For further information, you can contact the European Centre for the Development of Vocational Training (Cedefop)

Bellow, you can find more information about this project:

Location: Greece

General information

Donor:

European Centre for the Development of Vocational Training (Cedefop)

Industry:

Information Technology

Status:

Closed

Timeline

Published:

20 Apr 2022

Deadline:

20 May 2022

Value:

Not available

Contacts

Phone:

+30 2310490287

Email: [email protected]

Description

Contract notice

Services

Legal Basis:

Regulation (EU, Euratom) No 2018/1046

Section I: Contracting authority

I.1)Name and addresses

Official name: European Centre for the Development of Vocational Training (Cedefop)
Postal address: 'Service Post', Europe 123, Pylaia
Town: Thessaloniki
NUTS code: EL522 Θεσσαλονίκη / Thessaloniki
Postal code: 57001
Country: Greece
E-mail: [email protected]
Telephone: +30 2310490287
Internet address(es):
Main address: http://www.cedefop.europa.eu
Address of the buyer profile: http://www.cedefop.europa.eu

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=10789

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=10789

Tenders or requests to participate must be submitted to the abovementioned address

I.4)Type of the contracting authority

European institution/agency or international organisation

I.5)Main activity

Education

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

ICT Support Services III

Reference number: AO/DRS/SAN-SAK/ICTSS III/001/22

II.1.2)Main CPV code

72000000 IT services: consulting, software development, Internet and support

II.1.3)Type of contract

Services

II.1.4)Short description:

This tender procedure is divided into the following 3 (three) lots:

— lot 1: ICT services related to Microsoft-related server and server applications hosted either on-premise or on Microsoft cloud (M365 or Azure);

— lot 2: ICT services related to Unix servers, ICT security and compliance services;

— lot 3: ICT services related to databases support, monitoring and maintenance.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: yes

Tenders may be submitted for maximum number of lots: 3

II.2)Description

II.2.1)Title:

ICT Services Related to Microsoft-related Server and Server Applications Hosted either On-premise or on Microsoft Cloud (M365 or Azure)

Lot No: 1

II.2.2)Additional CPV code(s)

72600000 Computer support and consultancy services

II.2.3)Place of performance

NUTS code: EL522 Θεσσαλονίκη / Thessaloniki

Main site or place of performance:

— on Cedefop’s premises, 123 Europe str., Pylea, Thessaloniki, GREECE;

— in the contractor’s premises, indicated as offsite location of the contractor’s staff.

II.2.4)Description of the procurement:

Services provided under lot 1 will be performed by two profiles:

(a) ICT consultants,

(b) technical support engineers.

Both will assist Cedefop ICT staff in the daily administration of computer systems (servers, desktops, laptops and peripherals) and contribute to the smooth and optimized running of operational central computing resources of Cedefop, either on premises or on cloud. Services will be acquired in the form of person-days and shall involve off- or on-site work. Estimated person-days: 1 300 days over four years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

The framework contract shall enter into force on the date of signature of the last contracting party, shall have an initial duration of one year and will be automatically renewed up to three times, each for an additional period of one year, covering a total acquisition period of four years (1 + 1 + 1 + 1).

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

ICT Services Related to Unix Servers, ICT Security and Compliance Services

Lot No: 2

II.2.2)Additional CPV code(s)

72600000 Computer support and consultancy services

II.2.3)Place of performance

NUTS code: EL522 Θεσσαλονίκη / Thessaloniki

Main site or place of performance:

— On Cedefop’s premises, 123 Europe str., Pylea, Thessaloniki, GREECE;

— In the contractor’s premises, indicated as offsite location of the contractor’s staff.

II.2.4)Description of the procurement:

Services will be provided in the form of tasks, expressed in person-days that will engage experts with three (3) profiles and shall involve off- or on-site work.

In details:

— ICT Unix expert (onsite, offsite, on weekends);

— ICT security expert (onsite, offsite, on weekends);

— ICT compliance expert (onsite, offsite, on weekends).

Estimated person-days: 1 200 days over four years.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

II.2)Description

II.2.1)Title:

ICT Services Related to Databases Support, Monitoring and Maintenance

Lot No: 3

II.2.2)Additional CPV code(s)

72320000 Database services

II.2.3)Place of performance

NUTS code: EL522 Θεσσαλονίκη / Thessaloniki

Main site or place of performance:

On the contractor’s premises, indicated as offsite location of the contractor’s staff.

II.2.4)Description of the procurement:

The services under this lot are related to database administration of Cedefop database servers, in order to ensure smooth functioning and data security. In details these services are divided into:

— regular maintenance of database servers which will be acquired through a monthly fee;

— additionally, there will be ad-hoc /one-off assignments (i.e. installation of database servers and databases, assistance for upgrades and data migration, consulting, troubleshooting issues etc.) which will be acquired in the form of person-hours.

Services under this second bullet shall be performed by two profiles:

a) DB expert in Microsoft SQL databases,

b) DB expert in Oracle MySQL databases.

Services will be acquired in the form of person-hours and shall involve only off-site work on weekdays and exceptionally on weekends, in case of major upgrades or migrations.

Estimated budget: 115 000 EUR over four years

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 12

This contract is subject to renewal: yes

Description of renewals:

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: no

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

For more information please refer to the procurement documents.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.2)Conditions related to the contract

III.2.3)Information about staff responsible for the performance of the contract

Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Open procedure

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: no

IV.2)Administrative information

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 20/05/2022

Local time: 15:59

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

Bulgarian, Czech, Danish, German, Greek, English, Spanish, Estonian, Finnish, French, Irish, Croatian, Hungarian, Italian, Lithuanian, Latvian, Maltese, Dutch, Polish, Portuguese, Romanian, Slovak, Slovenian, Swedish

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Tender must be valid until: 19/11/2022

IV.2.7)Conditions for opening of tenders

Date: 23/05/2022

Local time: 12:00

Place:

As per Point 3.2 of the invitation to tender, the public opening of tenders will take place virtually, at the same time announced in Point 4 of the invitation to tender.

Information about authorised persons and opening procedure:

For more information please see Point 3.2 of the invitation to tender.

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.3)Additional information:

1. In case of unavailability or disruptions in the functioning of the electronic means of communication provided in Section I.3) in the last five calendar days before the time limit for receipt indicated in Section IV.2.2), the contracting authority reserves the right to extend this time limit and publish the extension at the internet address provided in Section I.3), without a preceding publication of a corrigendum to this notice. Economic operators interested in this procurement are invited to subscribe to the call for tenders at the address in Section I.3) in order to get notified when new information or documents are published;

2. In Point IV.2.2) 'Time limit for receipt of tenders', local time must be understood as Greek local time (UTC+3);

3. Cedefop shall be closed on 18 April 2022, from 22 April 2022 until 25 April 2022 included and on 9 May 2022.

VI.4)Procedures for review

VI.4.1)Review body

Official name: General Court
Postal address: rue du Fort Niedergrünewald
Town: Luxembourg
Postal code: L-2925
Country: Luxembourg

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Within two months of the notification to the plaintiff, or, in absence thereof, of the day on which it came to the knowledge. A complaint to the European Ombudsman does not have as an effect either to suspend this period or to open a new period for lodging appeals.

VI.4.4)Service from which information about the review procedure may be obtained

Official name: General Court
Town: Luxembourg
Country: Luxembourg

VI.5)Date of dispatch of this notice:

08/04/2022

http://ted.europa.eu/udl?uri=TED:NOTICE:209234-2022:TEXT:EN:HTML&src=0&tabId=2

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