Telecommunication
Norway-Vadsø: Maintenance of information technology software
Norway-Vadsø: Maintenance of information technology software has been closed on 26 Apr 2022. It no longer accepts any bids. For further information, you can contact the SYKEHUSINNKJØP HF (916879067)
Bellow, you can find more information about this project:
Location: Norway
SYKEHUSINNKJØP HF (916879067)
Telecommunication
Closed
05 May 2022
26 Apr 2022
54000000
Postmottak Sykehusinnkjøp
+47 78950700
+47 67247365
Contract award notice
Results of the procurement procedure
Services
Section I: Contracting authority
Section II: Object
Procurement of a maintenance contract for Avaya Aura, including supplementary procurements of IP telephony equipment, for delivery to Helse Vest IKT AS
Procurement of a maintenance contract for Avaya Aura, including supplementary procurements of IP telephony equipment, for delivery to Helse Vest IKT AS
The objective of the procurement is to enter into a maintenance contract for the Avaya Aura platform, which is the existing IT system for IP telephony in Helse Vest. The contract will also be used for supplementary procurements of Avaya IP telephony equipment. The existing infrastructure/platform will be continued due to disproportionately high costs involved in replacing it. The system is defined as critical infrastructure.
The maintenance contract will include assistance with the set-up and troubleshooting, etc., as well as maintenance/operation, including updating software and 24/7-365 technical user support.
There are currently approx. 18,000 activated users of the IP telephony system. The system must allow for adjustments to the number of users, both up and down in the contract's lifetime.
Section IV: Procedure
Section V: Award of contract
Procurement of a maintenance contract for Avaya Aura, including supplementary procurements of IP telephony equipment, for delivery to Helse Vest IKT AS
Section VI: Complementary information
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