Request for Information for Road Traffic Accident Investigation Services

UNHCR operates a worldwide fleet of over 8,000 light, armored, heavy and specialized vehicles. International and local staff members as well as partner agencies use vehicles for road missions, often to remote and insecure locations to provide humanitarian assistance. Road crashes constitute a major threat to health and safety of UNHCR personnel, implementing partners, Persons of Concern, and local communities. In addition, road crashes may result in reputational damage to the organization, financial loss and can negatively impact on the ability to successfully deliver programme activities.

UNHCR has a self-insurance programme for its vehicles and operations report road crashes to the Insurance unit, while a repair committee decides on repair or  declares the vehicle a total loss.

With improved reporting on road crashes, UNHCR  would now like to establish a structured post-crash response, including  road traffic accident investigation and root cause analysis.