Cairo, [26 July 2021] Dear Prospective Bidder, Subject: Request for Proposal [EM/RGO/DAF/LSP/P/0005572] – [Provision of an Electronic Medical Records System (EMR) to six public hospitals in Syria] You are invited to submit a proposal for the above mentioned Request for Proposals for the World Health Organization (WHO), SYR in accordance with the attached documents: Documents and Annexes Description RFP Request For Proposals Annex 1 Acknowledgment Form Annex 2 Confidentiality Undertaking Annex 3 Proposal Completeness Form Annex 4 Information about Bidder Annex 5 Acceptance Form Annex 6 Bidder Self-Declaration Form Annex 7 UNGM Guide Appendix 1 TORs in Arabic Appendix 2 TORs in English Appendix 3 Financial Proposal Appendix 4 Hospitals Survey (The survey was conducted on 01/07/2021 and survey data is subjected to change, the company should conduct a new survey during the analytical study phase) 1) If interested, you are kindly requested to register through UNGM. After having an active account, you have to express your interest through the UNGM which will transfer you to WHO’s e-tendering system to be able to collect the RFP documents and access your tender opportunities. 2) No later than [3 August 2021], you shall complete and return, under “Correspondence” tab of UNGM (paragraph 4.2 refer): a) The enclosed RFP [EM/RGO/DAF/LSP/P/0005572] Acknowledgement Form (Annex 1) duly completed and signed as confirmation of your intention to submit a bona fide proposal and designate your representative to whom communications may be directed, including any addenda; and b) The enclosed RFP [EM/RGO/DAF/LSP/P/0005572] Confidentiality Undertaking form (Annex 2) signed. 3) A prospective bidder requiring any clarification on technical, contractual or commercial matters may submit its questions via UNGM “Correspondence” tab no later than [3 August 2021], and mandatorily formulate them as follows: Question # Reference to RFP (paragraph #) Question text The WHO SYR team will respond in writing (via the “Correspondence” tab of UNGM) to any request for clarification of the RFP that it receives prior to the date mentioned in the RFP, paragraph 4.6. A consolidated document of WHO’s response to all questions (including an explanation of the query but without identifying the source of enquiry) will be published on the UNGM. Paragraph 4.6 refer. 4) Proposals must be uploaded via UNGM, “Tender Documents” tab no later than [10 August 2021] at [23:00] hours, [Cairo] time (paragraph 4.11 refer). 5) At the discretion of WHO, selected bidders may be invited to supply additional information on the contents of their proposal during the evaluation period. Such bidders will be asked to give a presentation of their proposal (possibly with an emphasis on a topic of WHO’s choice) followed by a question and answer session. If required, the presentation will be held at WHO SYR , or by videoconference / Internet, (paragraph 5.5 refer). 6) Evaluation of proposals and selection of a vendor will be performed in accordance with the provisions of RFP [EM/RGO/DAF/LSP/P/0005572] (paragraph 5.4 refer). Yours sincerely Mr Sady Elbilbassy Regional Procurement Officer