REVISED ON 08.11.2017 TO ADD MORE DOCUMENTS (SEE ATTACHMENT IN THE DOCUMENT FOLDER)

UNICEF, in partnership with the Ministry of East African Community (EAC), Labour and Social Protection and the Kakamega County Government, seeks the services of a qualified institution that will design, develop and implement a management information system for “Imarisha Afya ya Mama na Mtoto” Programme.

Methodology:

1. Using Human Centred Design methodology conduct user requirements with relevant stakeholders in Kakamega County, Social Protection Secretariat (SPS) and the Imarisha Afya ya Mama na Mtoto Technical Working Group.
2. Develop the proposed tool using Lean and Agile development methodology[1]. 
3. The Digital Development of the tool should be aligned with the UNICEF Principles of Innovation[2] that include – 1) Design with User 2) Understand the Existing Ecosystem 3) Design for Scale 4) Build for sustainability 5) Be Data Driven 6) Open Standards, Open data, Open Source and Open Innovation 7) Reuse and improve 8) Do no harm 9) Be Collaborative
4. UNICEF provide technical support to the Government of Kenya on issues related to data for children wellbeing in Kenya. As much as the process followed will be open source and open innovation, optimum standards must be maintained for security, confidentiality and better management of protection related data.

Specific Tasks

Task 1: Design and document business process of Imarisha Afya ya Mama na Mtoto MIS system identified during the functional user requirement gathering and as per the recommendation of the Audit report (link).

Task 2: By using Lean/Agile development methodology, develop a robust open source online and offline MIS system that will entail:

1. Registration module for:
   1. Targeting of potential beneficiaries using biometric and unique identifier, standard geographic locations
   2. Managing verification process of the beneficiaries
   3. Approval and enrolment of the beneficiaries

1. Payment module that will include:
   1. Payroll generation (based on the predetermined payment cycle)
   2. Payment disbursements
   3. Payment reconciliation and reporting
   4. Integration with Mobile Money Bulk payment API

1. Case Management Module to:          
   1. Provide beneficiary update capabilities, including migrating data of pregnant and lactating mothers from one facility to another
   2. Provide MNCH services workflow management and linkage with beneficiary payment modalities.
   3. SMS capabilities to send alerts, reminders and receive feedback from beneficiaries.
   4. Track beneficiary at different stages of service delivery including exit from the system.

1. System Administration Module this module that will
   1. Define user access rights and privileges
   2. Access security control
   3. Ensure segregation of roles and responsibilities in the system
   4. System transaction logs and audit features
   5. Add facilities details, pre-determined health services
   6. SMS configurations to send alerts, reminders and receive feedback from beneficiaries

1. Standard Reporting module will cover:
   1. Key statistics dashboards covering primary information for decision makers
   2. Regular monthly reports
   3. Geo Spatial and Geo Analytical maps,
   4. Adhoc reports, as and when necessary

Task 3: System interoperability: The consultant will develop APIs and support interoperability and integration with the existing Social Protection System including single registry. (see attached MIS guidelines)

Task 4: System Backup and Recovery: The consultant will incorporate daily system backup and recovery functionalities and provide documentation of the same.

Task 5: Piloting and Testing: The consultant will conduct and support piloting of the system in selected sub-counties of Kakamega County parallel to the existing system. Challenges identified during this pilot should be addressed as part of the open source software development lifecycle before full rollout of the system.

Task 6: Documentation, Training and Capacity Building: The consultant will provide system technical documentations, online frequently asked questions and user manuals. The consultant is expected to conduct training and capacity building of the identified Trainers of Trainers.

Task 7: Roll out: Based on the lessons from the pilot testing, user feedbacks and from the implementation of the existing system, the consultant will – under the guidance of Kakamega County, SPS and UNICEF – develop and implement a system roll out plan. The consultant will also support data cleanup from the older system and migration to the new system.

Special Condition: The service provider shall provide a 2 years guarantee for system support and maintenance with a clear Service Level Agreements.