Ireland-Ballsbridge: Information technology services

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Ireland-Ballsbridge: Information technology services

Ireland-Ballsbridge: Information technology services has been closed on 03 Apr 2019. It no longer accepts any bids. For further information, you can contact the EirGrid plc (N/A)

Bellow, you can find more information about this project:

General information

Donor:: EirGrid plc (N/A)
Industry:: Information Technology
Status:: Closed
Value:: Not available

Timeline

Published:: 31 Jan 2019
Deadline:: 03 Apr 2019

Contacts

Name:: Ervia Tenders
Phone:: +353 214239506; +353 18886000
Email:: Not available

Description

Contract notice – utilities

Services

Legal Basis:

Directive 2014/25/EU

Section I: Contracting entity

I.1)Name and addresses

Ervia
N/A
PO Box 900, Webworks, Eglinton Street
Cork
Cork
Ireland
Contact person: Ervia Tenders
Telephone: +353 214239506
E-mail: tenders@ervia.ie
NUTS code: IE

Internet address(es):

Main address: http://www.ervia.ie

Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/376

I.2)Information about joint procurement

I.3)Communication

The procurement documents are available for unrestricted and full direct access, free of charge, at: www.etenders.gov.ie

Additional information can be obtained from the abovementioned address

Tenders or requests to participate must be submitted electronically via: www.etenders.gov.ie

Tenders or requests to participate must be submitted to the abovementioned address

I.6)Main activity

Production, transport and distribution of gas and heat

Section II: Object

II.1)Scope of the procurement

II.1.1)Title:

Sales and Associated Services

Reference number: 18/152

II.1.2)Main CPV code

79342200

II.1.3)Type of contract

Services

II.1.4)Short description:

The Contracting Entity is undertaking a competitive tender process to appoint a sales service provider to implement and deliver a complete and integrated sales service to its subsidiaries Gas Networks Ireland and GNI trading as Aurora Telecom

A key objective of this requirement is to support the provision of efficient sales services in order to help grow the Ervia business in the areas of Gas Networks Ireland New Connections, Aurora Telecom fibre, Compressed Natural Gas (CNG) for Transport and Renewable Gas and any other emerging areas of the energy business requiring sales services and support during the lifetime of this Contract.

Please refer to the PQQ document.

II.1.5)Estimated total value

II.1.6)Information about lots

This contract is divided into lots: no

II.2)Description

II.2.1)Title:

II.2.2)Additional CPV code(s)

79000000

79211120

79340000

79342000

79342100

79342300

79342310

79342311

79342320

79512000

II.2.3)Place of performance

NUTS code: IE

Main site or place of performance:

Nationwide

II.2.4)Description of the procurement:

A key objective of this requirement is to support the provision of efficient sales services in order to help grow the Ervia business in the areas of Gas Networks Ireland New Connections, Aurora Telecom fibre, Compressed Natural Gas (CNG) for transport and renewable gas and any other emerging areas of the energy business requiring sales services and support during the lifetime of this contract.

Targeting customers in the following sectors:

— new housing developments,

— mature domestic homes,

— Small and Medium Enterprise (SME),

— Transport (CNG),

— public sector buildings,

— renewable gas opportunities.

The Contracting Entity wishes to appoint a sales service provider whose responsibilities will include the provision of services associated with, but not limited to, the following:

1) Sales and channel strategy;

2) Sales execution and delivery;

3) Sales metrics and reporting;

4) Sales ways of working and procedures.

See attached appendix 3 of this document for further detail on scope.

The provision of the above services may include sales services provider resource requirements including, but not limited to:

— Sales Engineers

— Regional Sales Managers

— Account Manager

— Marketing Campaign Coordinator

— Researchers/Analysts

— Sales Representatives

— Sales Brokers

— Telesales Agents

— Door-to-Door Canvassers (domestic or commercial)

— Back-Office/Lead Generation Support

— CRM system admin support

— Call Centre Agents

— others as may come up from time to time.

See appendix 3 of the PQQ document for further details on scope.

II.2.5)Award criteria

Price is not the only award criterion and all criteria are stated only in the procurement documents

II.2.6)Estimated value

II.2.7)Duration of the contract, framework agreement or dynamic purchasing system

Duration in months: 72

This contract is subject to renewal: no

II.2.9)Information about the limits on the number of candidates to be invited

Envisaged number of candidates: 5

Objective criteria for choosing the limited number of candidates:

5 Applicants will be invited to tender for (provided 5 Applicants submit compliant PQQ Responses that meet the minimum requirements).

If there is more than one Applicant ranked at [fifth] place, all the [fifth] placed Applicants will be invited to tender.

II.2.10)Information about variants

Variants will be accepted: no

II.2.11)Information about options

Options: yes

Description of options:

Option to extend for further periods up to a max of 2 years.

II.2.12)Information about electronic catalogues

II.2.13)Information about European Union funds

The procurement is related to a project and/or programme financed by European Union funds: no

II.2.14)Additional information

You must submit through the etenders system before the deadline. The submission deadline is strict and no submissions will be possible after the date and time specified in the PQQ documents. Please note that all tenders are electronic, as such no paper copies will be accepted or read. Please submit via the etenders system not later than 12:00 local time Monday 18.2.2019.

Section III: Legal, economic, financial and technical information

III.1)Conditions for participation

III.1.1)Suitability to pursue the professional activity, including requirements relating to enrolment on professional or trade registers

List and brief description of conditions:

Please refer to tender documents available to download from www.etenders.gov.ie only.

III.1.2)Economic and financial standing

Selection criteria as stated in the procurement documents

III.1.3)Technical and professional ability

Selection criteria as stated in the procurement documents

III.1.4)Objective rules and criteria for participation

III.1.5)Information about reserved contracts

III.1.6)Deposits and guarantees required:

III.1.7)Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:

III.1.8)Legal form to be taken by the group of economic operators to whom the contract is to be awarded:

Requests to participate may be submitted by single entities or by groups of service providers. A group will not be required to convert into a specific legal form in order to submit a request to participate, but may if the Contracting Entity considers it necessary to ensure that the contract is carried out to its satisfaction, be required to do so prior to award of the contract. The Contracting Entity also reserves the right to contract with each member of the group on the basis of joint and several liability, or with one member of the group as a main contractor with a number of sub-contractors or on any other basis as the Contracting Entity considers appropriate.

III.2)Conditions related to the contract

III.2.1)Information about a particular profession

III.2.2)Contract performance conditions:

III.2.3)Information about staff responsible for the performance of the contract

Section IV: Procedure

IV.1)Description

IV.1.1)Type of procedure

Negotiated procedure with prior call for competition

IV.1.3)Information about a framework agreement or a dynamic purchasing system

The procurement involves the establishment of a framework agreement

Framework agreement with a single operator

IV.1.4)Information about reduction of the number of solutions or tenders during negotiation or dialogue

IV.1.6)Information about electronic auction

IV.1.8)Information about the Government Procurement Agreement (GPA)

The procurement is covered by the Government Procurement Agreement: yes

IV.2)Administrative information

IV.2.1)Previous publication concerning this procedure

Notice number in the OJ S: 2018/S 142-325621

IV.2.2)Time limit for receipt of tenders or requests to participate

Date: 18/02/2019

Local time: 12:00

IV.2.3)Estimated date of dispatch of invitations to tender or to participate to selected candidates

IV.2.4)Languages in which tenders or requests to participate may be submitted:

English, Irish

IV.2.6)Minimum time frame during which the tenderer must maintain the tender

Duration in months: 6 (from the date stated for receipt of tender)

IV.2.7)Conditions for opening of tenders

Section VI: Complementary information

VI.1)Information about recurrence

This is a recurrent procurement: no

VI.2)Information about electronic workflows

Electronic ordering will be used

Electronic invoicing will be accepted

Electronic payment will be used

VI.3)Additional information:

VI.4)Procedures for review

VI.4.1)Review body

The High Court
The Four Courts
Dublin
7
Ireland
Telephone: +353 18886000
E-mail: highcourtcentraloffice@courts.ie

Internet address: http://www.courts.ie

VI.4.2)Body responsible for mediation procedures

VI.4.3)Review procedure

Precise information on deadline(s) for review procedures:

Please refer to Statutory Instrument 131 of 2010, European Communities (Award of Contracts by Utility Undertaking) (Review Procedures) Regulations 2010 (and in particular Regulation 7 and 10(2)).

VI.4.4)Service from which information about the review procedure may be obtained

VI.5)Date of dispatch of this notice:

29/01/2019

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