The system must be able to be used by all agencies in the health authorities (the contracting authorities) nationwide, and will cover the contracting authority's need for temporary staff within the following (not exhaustive) areas:
Position categories
Administration and office
Switchboard / reception / information
Secretary
Office Assistant
Case Manager
Archive Employees
HR Consultant / Personnel employees
Communication Consultant
Other
Finance and accounts
Financial Consultant
Accounting Employee
Controller
Payroll Employees
Other
ICT
Operation (2nd and 3rd line support)
User Support / Service Desk / Help Desk
Technical IT Support
Other
Nursing personnel / Care personnel and Health personnel
Nurses
Specialist Nurses
Nurses Aids
Social Educator
Health Workers
Health personnel without professional competence
Milieu Therapist
Physiotherapist / Ergotherapist
Communal Nurses / Health Secretaries
Midwives
Pharmacist
Bioengineer
Laboratory technicians
Laboratory engineer
Other
Warehouse, logistics and transport
Warehouse workers
Coutier/Driver
Goods receiving and control
Order receiving/customer management
Stocktake
Packing, picking, scanning of outgoing goods
Loading
Other
Canteens
Cook with certificate of apprenticeship
Cook without certificate of apprenticeship
Canteen/kitchen workers
Washing up and clearing
Butler
Waiter/waitress
Restaurant employees
Reception employees
Service personnel
Conference host
Canteen Manager
Canteen Manager - assistant
Other
Cleaning
Cleaner with certificate of apprenticeship
Cleaner without certificate of apprenticeship
Other
Competence requirement:
Requirement concerning competence is divided into three levels, I, II and III.
Lever 1: Knowledge of the work area/service, needs follow-up and guidance. Up to 2 (two) years experience.
Level II: Relevant competence within the area, need some follow-up and guidance. Between (2-5) years of experience.
Level III: Solid and relevant competence within the area, need some guidance in the start-up phase, works independently. Can handle personnel responsibility. More than (5) years of experience.
For individual call-off application the contracting authority will try to state which experience level the individual terms will have, as well as to what degree the information that, for example, to what degree follow-up is anticipated from the contracting authority's side.
Nursing, care and health personnel.
It is assumed that temporary staff within the contract have approved Norwegian authorisation in accordance with requirements from public authorities. Cf. Authorisation and license - the Norwegian Directorate of Health
The service provider is responsible for prior checking at the State authorisation offices for health personnel that the temporary staff member has valid authorisation before this work is offered by the contracting authority.
The service provider is also responsible for ensuring that a valid police certificate for substitutes is available where this is a requirement.
Requirement:
The greatest need is currently within administration and office, finance and accounting and ICT.
For nursing, care and health personnel we anticipate that the need will be within laboratories and in administrative positions with health competence (not direct at patients).
For storage, logistics and transport there has been extremely low need up until today, but in order to be flexible we are also including this category in the scheme.
Most of the canteen and cleaning is put out to external suppliers, however, there may be a future needs, in order to be flexible we also including these categories in the system.