The introduction of hand-held devices with barcoding and RFIDs to facilitate processes to be completed in Dublin City Council’s network of Stores, and the ongoing support and development of same.

This will initially be introduced in the new North City Operations Depot (NCOD). These new devices and the underlying software must integrate with the Purchasing and Inventory modules of Oracle eBusiness Suite Version 12.2.5. The use of handhelds may be extended in other locations within the network of stores. The framework will also cover the ongoing support of the hand-helds, their underlying software and any required development work beyond the initial configuration and integration.

This will initially be introduced in the new North City Operations Depot (NCOD). These new devices and the underlying software must integrate with the Purchasing and Inventory modules of Oracle eBusiness Suite Version 12.2.5. The use of handhelds may be extended in other locations within the network of stores. The framework will also cover the ongoing support of the hand-helds, their underlying software and any required development work beyond the initial configuration and integration. The framework period will be for four years. However, contracts may be awarded which extend beyond the lifetime of the Framework. An initial contract will be awarded for a period of two years with an option to extend for four further periods of 12 months, at the sole discretion of Dublin City Council.

The successful tenderer will work closely with DCC’s own Stores / Inventory team and IS Department Technical Support staff. While DCC’s IS Department will have responsibility for First Line support, it is envisaged that there may be overlap at times between the two roles.

In the case of a major incident e.g. a service outage, a one-hour response time is required. This time is calculated from the time the call is logged. It might also be required for a technical resource to come on site to assist with the resolution of the problem. The decision on whether an on-site resource is required will remain with DCC. The resource must be made available within four hours. Please refer to Section 2.3 of this document for a description of DCC’s support call classifications.

Additional contracts may be required for expanding the use of the hand-helds, including the underlying software, beyond the new NCOD into existing Stores locations. This would include, but not limited to, purchase of additional hand-helds, additional user-licenses, draw down on development hours, draw down on support hours etc.

The framework period will be for four years. However, contracts may be awarded which extend beyond the lifetime of the Framework. An initial contract will be awarded for a period of two years with an option to extend for four further periods of 12 months, at the sole discretion of Dublin City Council.

Please note that the time an date set out above may be subject to change at the discretion of Dublin City Council.

Dublin City Council is subject to the provisions of the Freedom of Information Act (FOI) 2014. If you consider that any of the information supplied by you is either commercially sensitive or confidential in nature, this should be highlighted and the reasons for the sensitivity specified. In such cases, the relevant material, will in response to the FOI request; be examined in the light of the exemptions provided for in the Act.

It will be a condition for the award of any contract by Dublin City Council that the successful Tenderer and all sub-contractors (if applicable) produce a valid Tax Clearance Certificate from the Revenue Commissioners in compliance with Circular (43) 2006 (or as amended) and that the certificate will be maintained for the duration of the contract and will be on a 12 month basis. In the case of a non-resident Tenderer, a statement of suitability from the Revenue Commissioners will be required.

Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications.

Please note also that all information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. Dublin City Council will not accept responsibility for information relayed (or not relayed) via third parties.

All queries regarding this tender must be directed to the messaging facility on www.etenders.gov.ie. RFT ID: 212312. Queries must be in question format. Responses will be circulated to those candidates/tenderers that have registered an interest in this notice on the Irish Government procurement opportunities portal www.etenders.gov.ie. The details of the party making the query will not be disclosed when circulating the response. All queries must be submitted by 1pm on 17th May 2022 to enable issue of responses to all interested parties.

Please note that where documents are made available in both PDF and Word format, in the event that there is any discrepancy between the documents, the PDF version will take precedence.