This is not a tender. This Market Study is a form of industry engagement, which is a separate process to any future individual procurement processes. However, icare may use the results and learnings from the Market Study to inform future procurement activities, including the development and publication of its procurement requirements.

The objective of this Market Study is to understand market capabilities and experience in providing workers compensation claims and injury management services.

This Market Study seeks submissions from Respondents describing key competencies across service offerings, digital and innovation capabilities, experience in managing claims and related services, and industry outlook and trends.

It is envisaged to help align icare’s procurement activities with current and emerging industry activities to inform planning, particularly relating to procurement strategy and definition of potential future-state operating models.

Refer to Additional Details / Instructions

Please see industry engagement documents

Documentation lodgement at https://tenders.nsw.gov.au

Please see industry engagement documents

Please see industry engagement documents