The aim of the procurement of company health services is to give the contracting authorities a professional skillful collaboration partner that, through its competence and services, will assist to ensure a proper working environment at the contracting authorities.
The company health service must have updated professional competence and provide services that cover the contracting authority's needs in accordance with the contracting authority's challenges within HSE and working environment questions.
Furthermore, the company health service must be able to change and adapt its service offer to changes in working life and society in general. The contracting authority requires that the services are provided in a professional and trustworthy way.
All the services that are provided under the contract must comply with the current laws and regulations. In addition, the tenderer will be expected to familiarise himself with the contracting authority's central documents within the relevant professional field.
The service will include the following categories:
- Assistance with systematic HSE work
- Work medicine/work health
- Ergonomic conditions
- Vocational hygiene
- Organisational and psycho-social conditions
See further Annex 1, the Contracting Authority's Requirements Specification, for further details on the contracting authority's needs.
The following entities can make call-offs under the framework agreement:
- The Norwegian Biotechnology Advisory Board
- The Norwegian Directorate of eHealth
- The Norwegian Radiation and Nuclear Safety Authority
- The Ombud for Older People
- The Norwegian Institute of Public Health
- The Norwegian Health Economics Administration
- The Norwegian Directorate of Health
- The National Office for Health Service Appeals
- The Norwegian Health Network
- The Norwegian System of Patient Injury Compensation
- The Patient and User Ombudsman
- The Norwegian Board of Health Supervision
- The Norwegian Medicines Agency
- The Government's Investigating Committee for the Health and Care Services
The customers can join the framework agreement at different times, and services will be ordered according to each customer's needs.
Furthermore, the need for assistance/support for HSE work in accordance with AML will vary at the different customers due to, among other things, the risk picture, number of employees, number of departments, and locations. Some customers can have little/no need, whilst other customers can have a greater need for the service.
If a customer needs specific competence/services under the framework agreement, and the tenderer cannot offer this without incurring disproportionately large travel expenses for the customer, the customer can procure the service from a 3rd party if the customer deems it to be more appropriate.